offshore outsource consultants experts in open source and Linux based solutions, technical support, remote support, offshore technical writing, offshore Bpo, offshore business process outsourcing, outsource content writing, offshore tech support

In/Out Bound Phone based support

Our In Bound Phone based support services include customer Support Account status Order processing/status, Product Inquiry, Registration, Troubleshooting, error resolution, Rate plan description, sales.

Our out Bound Phone based support services include Welcome Calls, Winback & upgrade Programs, Lead Generation, Programs Cross/Up, Sale Customer/Quality, Surveys, Marketing Sales, Reseller.

E-mail Technical support

Our email support service combines automated and live agents email responses to provide an efficient, yet professional support solution.

Web Chat based Technical support

Consultpal delivers live Customer Service to visitors of your Web sites:

Web Chat: with a click of a button your customer engages in a privately branded, real time, text based chat session with a live 24-7 consultpal agent.

Web Push: Website navigation assistance that enables consultpal call center agent to “Push” a requested web page from your site to display in your Customer’s Browser.

Web Call Back: your customer can request a phone call from one of our call center agent through your website



	In/Out Bound Phone based support Our In Bound Phone based support services include customer Support Account status Order processing/status, Product Inquiry, Registration, Troubleshooting, error resolution, Rate plan description, sales. Our out Bound Phone based support services include Welcome Calls, Winback & upgrade Programs, Lead Generation, Programs Cross/Up, Sale Customer/Quality, Surveys, Marketing Sales, Reseller. E-mail Technical support Our email support service combines automated and live agents email responses to provide an efficient, yet professional support solution. Web Chat based Technical support Consultpal delivers live Customer Service to visitors of your Web sites: Web Chat: with a click of a button your customer engages in a privately branded, real time, text based chat session with a live 24-7 consultpal agent. Web Push: Website navigation assistance that enables consultpal call center agent to “Push” a requested web page from your site to display in your Customer’s Browser. Web Call Back: your customer can request a phone call from one of our call center agent through your website




				IS Vulnerability Management System VMS is a artificial Intelligent Vulnerability System, which can monitor entire infrastructure spreaded over different locations for latest Security vulnerabilities and can send SMS (over 70 countries) to concern Admin's and IT managers of the network. Vulnerability Content Management VCM a content management system for Content related to IS security, researches and vulnerability analysis (advance features includes graphs, Customize reporting, intrusion patterns analysis and lots more..)